Room & Board Creative Strategy


About the Client

Room & Board is a modern furniture and home decor retailer. Founded in 1980 and headquartered in  Minneapolis, Minnesota. The company puts an emphasis on American manufacturing, focusing on high-quality design. 


Here’s how we got there.

THE ASK – Develop a creative campaign for Room & Board that speaks to empty nesters redefining what “home” means after their children leave.

THE CHALLENGE - Empty nesters feel intimidated by redesigning an entire home later on in life.

THE SOLUTION - Reframe home redesign as a supportive process through Room & Board, making it feel tailored to how empty nesters want to live next.

  • We spoke with a range of empty nesters, from newly retired to seasoned homeowners, to gather insights into how they feel about their homes.

  • Tons of it. We combed through Reddit threads and scrolled through countless Facebook groups.

  • We conducted a deep dive into competitors and visited the Room & Board store in Boston to experience everything they had to offer firsthand.


Meet the Retired Empty Nester

Contrary to belief, they aren’t sad or lonely. In fact, they’re a lot happier than you’d think.

For some, sadness and loneliness are a very real part of the retired empty nester experience. For others, this stage marks a return to the freedom of a kid-free household, without the added stress of work. In such a vulnerable and uncertain life transition, messaging should feel empowering, not reductive.